Privacy Policy – Rustic House Embonas Rhodes

This Privacy Policy describes how Rustic House Embonas Rhodes collects, uses, and protects your personal information when you visit our website or use our services.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Full name
Email address
Phone number
Billing or payment details
Reservation information
Messages sent through contact forms or WhatsApp communication

We may also automatically collect certain technical information such as IP address, browser type, device information, and website usage statistics.

2. How We Use Your Information

We use your information to:

Process and manage reservations
Respond to inquiries and customer support requests
Send booking confirmations and important updates
Improve our website and guest experience
Comply with legal obligations
Send promotional communications only if you have provided consent

3. Booking & Payment Information

Reservations made through our website may be processed through third-party services such as:

WooCommerce
Booking systems
Payment gateways
WhatsApp communication services

These providers process your information securely and only for the purpose of completing and managing your reservation.

We do not store full payment card information on our servers.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared with trusted service providers who assist us in operating our website and managing reservations, provided they keep your information secure and confidential.

We may also disclose information if required by law or governmental authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

6. Cookies

Our website uses cookies to improve functionality and user experience.

Cookies may be used for:

Website functionality
Analytics and visitor statistics
Remembering user preferences
Booking and shopping cart functionality

You may disable cookies through your browser settings, although some parts of the website may not function properly.

7. Google Analytics

Our website may use Google Analytics and similar tools to better understand visitor behavior and improve our services.

These tools may collect anonymized information such as:

Pages visited
Time spent on the website
Device and browser type
General geographic location

8. Your Rights

Under applicable data protection laws, including the GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request a copy of the data we hold about you

To exercise any of these rights, please contact us.

9. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised version.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Rustic House Embonas Rhodes
Website: https://rustichouse-embonas.com
Email: rustichouse.embonas@gmail.com